Privacy Policy

TASLR Trading and Services

last update: 07/01/2025

  1. Introduction

At TASLR Trading and Services, your privacy is a priority. We are committed to safeguarding your personal information while you access and use our platform. This Privacy Policy explains how we collect, store, and use your information in compliance with applicable data protection laws in Qatar.

By using our website or communicating with us via any of our platforms (WhatsApp, email, or social media), you agree to the collection and use of your personal information as described in this policy.

  1. How We Collect Your Information

We collect two types of information:

  • Personal Information: Includes data you provide when registering, placing an order, or communicating with us. This may include:
    • Name
    • Email address
    • Phone number
    • Shipping address
    • Payment information
  • Usage Data: We may collect data about your device, browsing actions, and interactions with our platform automatically using cookies and similar technologies.
  1. Use of Information

Your information is used for various purposes, including:

  • Order Processing and Fulfillment: To process and deliver your orders.
  • Account Management: To manage your account, including password resets and communication regarding order status or issues.
  • Customer Support: To assist you with inquiries, complaints, or general assistance regarding our products and services.
  • Promotions and Updates: To send updates, newsletters, and promotional offers (opt-in basis only).
  • Legal Compliance: To comply with legal obligations, such as responding to court orders or other legal requests.
  • Service Improvement: To analyze and enhance the performance and user experience of our platform.
  1. Sharing of Your Information

We value your trust and do not sell or disclose your information to unauthorized third parties. However, your information may be shared in the following situations:

  • Third-Party Service Providers: We may partner with trusted service providers, such as payment processors and delivery companies, who help us deliver our services, under strict compliance with our privacy standards.
  • Legal Requirements: We may disclose your information to legal authorities when required by law.
  1. Account Security

As a user, you are responsible for:

  • Choosing a secure password to protect your account.
  • Maintaining the confidentiality of your login credentials.
  • Being responsible for all activity under your account.

In the event of unauthorized access, please notify us immediately. We cannot be held responsible for losses resulting from compromised passwords.

  1. Content Monitoring

We may monitor user-generated content to ensure it complies with our terms and conditions. Any content that violates our guidelines may be removed or edited without prior notification.

  1. Cookies and Tracking Technologies

We use cookies to personalize and enhance your experience on our platform. Cookies allow us to remember your preferences and improve platform functionality. You can choose to disable cookies in your browser, but this may impact the features available to you.

  1. Protection of Intellectual Property

All content on our platform, including text, images, logos, and other materials, is protected by intellectual property laws. Reproduction or distribution of these materials without consent is prohibited.

  1. Communication and Marketing

We may send promotional emails or newsletters with special offers, product updates, and news. If you prefer not to receive these communications, you can unsubscribe at any time through the provided link in each email.

  1. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, we recommend using strong passwords and avoiding sharing sensitive information via insecure methods.

  1. Modifications to this Privacy Policy

This policy may be updated periodically. Any changes will be communicated through the platform, and continued use of the services implies acceptance of the updated Privacy Policy. Please review this policy regularly.

  1. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You may access and correct the information we hold about you at any time.
  • Deletion: You can request that we delete your personal data, subject to certain legal restrictions.
  • Opt-Out: You can unsubscribe from marketing emails at any time.
  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or would like to update your personal information, please contact us:

  • Email: info@taslr.qa
  • WhatsApp/Customer Service: +974 6009 2411
  • Office Address: Corniche Street, Al Nasr Tower, Floor 20, Office 3, Doha, Qatar