Cancellation Policy

This Agreement was last modified on 18 February 2016.

TASLR Trading and Services
Last Updated: January 18, 2025

At TASLR, we understand that sometimes customers may need to cancel an order shortly after placing it. We offer a simple and transparent cancellation policy for all orders placed through our online store.

Order Cancellation Window

  • Customers may cancel their order within 2 hours of placing it.

  • Cancellations requested after the 2-hour window may not be possible, as the order may have already been processed or dispatched.

How to Cancel an Order

  1. Contact Us Immediately
    To cancel your order, please contact our customer support team within 2 hours of your purchase via:

    • Live chat on our website

    • WhatsApp / phone : +974 6009 2411

    • Email: Hello@taslr.com

  2. Provide Order Details
    Include your order number and contact information to help us locate your order quickly.

Refunds for Canceled Orders

  • If your cancellation request is approved, a full refund will be issued using the same payment method used for the purchase.

  • Refunds will be processed within 2–5 business days depending on your payment provider.

Important Notes

  • Orders that have already been packed, shipped, or dispatched cannot be canceled.

  • If the cancellation window has passed, you may still be eligible for a return after receiving the product. Please refer to our Return & Exchange Policy for more information.